Frequently Asked Questions
Everything you need to know about your United Nude experience.
How do I determine the correct size for United Nude footwear?
Our footwear generally follows standard European sizing. Since our designs are architectural and structured, we recommend referring to the specific size guide on each product page or sizing up if you are between sizes.
What is your return policy for online orders?
We accept returns within 14 days of delivery, provided the items are in their original, unworn condition with all packaging intact. Please note that final sale items are not eligible for return or exchange.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and the weight of your order.
How should I care for my architectural shoes?
We recommend using a damp cloth for leather surfaces and avoiding prolonged exposure to direct heat or moisture. For specific materials like carbon fiber or chrome finishes, use a soft microfiber cloth to prevent scratching.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. Depending on your region, local payment options may also be available at checkout.
Can I track the status of my shipment?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your package's progress in real-time.