Returns & Exchanges
At United Nude, we strive for complete satisfaction with our architectural footwear; if your purchase isn't quite right, we accept returns of unworn items in their original packaging within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Place the unworn shoes back in their original designer box and secure them within a sturdy shipping carton to ensure they arrive in pristine condition.
Label and Ship
Download and print the prepaid shipping label provided by our portal, attach it to your package, and drop it off at the designated carrier location.
Quality Inspection & Refund
Once our warehouse team verifies the condition of your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing